Privacy Policy

Salentors (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services, including interior design consultations, project execution, online interactions, and related offerings.

By using our services, visiting our website, or otherwise providing your personal information to us, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect different types of information depending on how you interact with us:

a. Personal Information

  • Full name, email address, and phone number.

  • Residential or commercial address for site visits and project execution.

  • Billing details, including payment information.

b. Project Information

  • Your style preferences, design requirements, budget, floor plans, photographs, and feedback.

  • Notes from consultations, including measurements, layouts, and design goals.

c. Technical Information (when you use our website or digital platforms)

  • IP address, browser type, operating system, and device information.

  • Pages viewed, time spent, and navigation paths on our website.

  • Cookies and similar technologies for improving website performance and personalization.

d. Communication Records

  • Emails, messages, and other correspondence with us.

  • Feedback and survey responses.

2. How We Use Your Information

We use your information to deliver quality services and improve your overall experience:

  1. Service Delivery – To design, plan, and execute interior projects according to your requirements.

  2. Client Communication – To respond to inquiries, share project updates, and schedule appointments.

  3. Payments & Billing – To process transactions securely and maintain financial records.

  4. Personalization – To recommend styles, products, or solutions suited to your preferences.

  5. Website Improvement – To monitor usage trends and optimize site performance.

  6. Legal & Compliance – To meet regulatory requirements and handle disputes if they arise.

  7. Marketing – To send you information about new services, promotions, or updates (you may opt out anytime).

3. How We Share Your Information

We treat your information with care and only share it when necessary:

  • With Service Providers & Contractors: For tasks such as delivery, installation, carpentry, electrical work, or other services required for project completion.

  • With Business Partners: Such as suppliers, vendors, or consultants who contribute to your project.

  • With Legal Authorities: If required by law, court order, or to protect our rights and safety.

  • During Business Transfers: In case of a merger, acquisition, or restructuring of Salentors, your data may be transferred as part of the business assets.

We do not sell, rent, or trade your personal data to third parties for profit.

4. Data Retention

We retain your personal information only as long as necessary:

  • To complete the services requested.

  • To comply with legal and tax obligations.

  • To resolve disputes and enforce agreements.

Once no longer needed, we securely delete or anonymize your information.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, loss, or alteration. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on applicable laws in your jurisdiction, you may have the right to:

  • Access the information we hold about you.

  • Request corrections to inaccurate or incomplete data.

  • Request deletion of your data, unless restricted by law.

  • Withdraw consent to marketing communications.

  • Restrict or object to the processing of your data in certain circumstances.

To exercise these rights, please contact us using the details in Section 10.

7. Cookies & Tracking

We may use cookies and tracking technologies to:

  • Remember your preferences on our website.

  • Analyze site traffic and visitor behavior.

  • Improve website speed and user experience.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

8. Third-Party Links

Our website may link to external websites (such as furniture suppliers, décor partners, or social media platforms). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before sharing your personal information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can delete it.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. The updated version will always be posted on our website with the latest “Last Updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy, please contact us at:

Salentors – Interior Solutions
📍 Address: F1-1904, Centurian Park, terrace Homes
📧 Email: info@salentors.com
📞 Phone: +917017212272